On-Hold Messaging: Are You Leveraging It For Sales?

On-hold messaging has become one of the more underutilized avenues for educating prospective customers as well as educating and upselling current customers on all your business has to offer. Through our vendor partners, Medlin can give you a direct path to taking...

UCaaS: What Is It and What Are the Benefits?

There’s a quote several of us at Medlin heard a couple of years ago that we think of often to this day from Marc Benioff, the CEO of Salesforce, when he was at World Economic Forum 2016 in Davos. He said, “Speed is the new currency of business.” He went on to explain...