Chicago Systems Integration


It used to be that building systems were built via separate components. Building access. Surveillance. IT network. Phones. To get each component set up required a separate contractor, and when things broke, getting them fixed meant calling up the correct party.

Not anymore. Today, building systems are intelligent and interconnected.

Today, Chicago businesses like yours need systems integration.

Do I need systems integration?

You may need systems integration if you stress over these systems issues:

Unconnected Systems

Do systems communicate with each other? Is data passed across components to boost productivity?

Too Many Vendors

Do you know who to call when an issue comes up? Do vendors pass along responsibility?

Poor Capabilities

Do your systems add up to a great building experience? Or is the experience lackluster?

How does systems integration help?

The old approach to building systems is broken. For your systems to serve your Chicago business well, you need the assistance of a system integrator – an expert firm capable of intelligently designing and connecting systems so that your needs are met and your building is optimized to work cohesively.

The days of disparate systems are over.

At Medlin Communications, we’re a top Chicago systems integrator with a commitment to getting things done right.  We see systems integration projects through every last detail, and we deliver on our promises so that when we say something’s done, it is. And we’ll never bounce you through multiple providers when the time comes to resolve a systems issue. We’ll just take care of it.

Want to learn more about what systems integration means – and how it can help your Chicago business? Read on.

What is systems integration?


Systems integration is “the process of creating a complex information system that may include designing or building a customized architecture or application, integrating it with new or existing hardware, packaged and custom software, and communications”, according to Gartner. That’s a true representation of systems integration – but it does suffer from an excess of jargon.

Really, systems integration means setting up and connecting business systems. For instance, a Chicago systems integrator might consult on, design, and install a building access system to integrate seamlessly with existing surveillance technology, all while ensuring compatibility with the facility’s network.

What is Systems Integration and Why Do You Need It?

According to the Gartner IT glossary, systems integration is the “process of creating a complex information system that may include designing or building a customized architecture or application, integrating it with new or existing hardware, packaged and custom software, and communications.”

Systems integration is a broad concept that covers a lot of different systems over many different industries. But it’s also vitally important if you want to make sure your business is running as efficiently as it can be.

What is the difference between a systems installer and a systems integrator?


Typically, a systems installer may only have deep expertise in a certain type of system – phone systems, or AV systems, for example. They may also have limited expertise in brands. They likely would not be able to connect multiple systems for custom functionality.

A systems integrator, on the other hand, has broad expertise across a variety of systems and brands, and is able to connect multiple components to create robust functionality.

The Problem with Traditional Systems Installers

Traditionally, systems have been set up individually. That may have been right in the past. Today, though, things have changed. There’s now a significant problem with traditional systems installation that often causes problems for building managers, and it’s this: systems are no longer separate.

Here’s why that matters – and what a better approach to systems installation should look like.

What systems are typically integrated?


Different systems integrators may have more dedicated expertise in certain areas of integration, but a key credential of any good Chicago integrator is the ability to work with and optimize multiple systems.

Those may include:

IT networks. Wireless solutions. Cloud-based solutions. Roaming and guest networks. Managing network data across multiple locations. Systems integrators must be equipped to address cutting-edge technological issues – because, these days, every business system runs on the network.

Phone systems. At Medlin, for example, we have extensive expertise in VoIP. Voice, data, and CRM integration combine to boost business productivity like never before – if phone systems are built to play with other network components.

Security systems. Door sensors. Window sensors. Security cameras. Remote monitoring software. It’s all built to keep your Chicago facility safe – and your systems integrator needs to know how everything connects to make sure that happens.

AV systems. Great AV experiences are becoming normative for modern businesses. Sound systems, video conferencing capabilities, projectors, conference room setups – when properly integrated, it all plays into a great building experience.

Building access systems. Ensuring that the right people get in and out of the building at any given moment sounds simple, but in practice it’s often complex. The solution is intelligent technological solutions that securely manage access in a way that just works – and connect to other systems, too.

5 Essential Office Systems for a New Office

Moving into a new space can be overwhelming. Figuring out what new office systems you need to get your business off the ground and running may be the most complicated part. If you’re unsure where to start, take a look at our essential systems checklist.

Here are 5 essential systems to set up first.


With great systems, great work happens. That reality makes systems integration important. It also makes it crucial to find the right systems integrator for your Chicago business.

Admittedly, though, doing so can be difficult. Systems integration is a buzzword in itself. And while we’ve dealt with its definition before, the entire industry is packed with jargon and acronyms that can make clarity difficult to find.

We’re here to help. If you’re searching for the right Chicago systems integrator, here’s what you should look for.

1. Find a systems integrator with expertise across a broad variety of systems. Don’t settle for a VoIP provider who promises to take a look at your network, or for a security-centric vendor who offers to give your conference room AV a shot. Always go with a partner who has expertise across the systems your building will require integration for.

2. Find a systems integrator with expertise across a wide variety of brands. The reality of modern integration usually means that the best solutions are compiled from multiple parts and brands. Additionally, a provider that services a wide variety of brands will be better equipped to connect new solutions to existing systems.

3. Find a systems integrator with a strong (and relevant) portfolio. Have they served businesses in your industry? Have they worked on systems similar to the ones required at your facility? Are past clients pleased with the results? Don’t be afraid to ask for references to check on the quality of work over time.

How to Pick the Right Systems Integrator

Systems integration is a buzzword in itself. And while we’ve dealt with its definition before, the entire industry is packed with jargon and acronyms that make clarity difficult to find.

We’re here to help. If you’re searching for the right systems integrator, here’s what you should look for.

What sets Medlin apart from other Chicago systems integrators?


 1. We tailor our solution to your needs. Because we have a breadth of knowledge across brands and systems, we won’t sell you a cookie-cutter solution or squeeze you into options that don’t fit.

2. We have a proven process that makes integration seamless. We don’t work haphazardly; we plan comprehensively, and do our best to minimize downtime while ensuring new systems are set up smoothly. Our clients agree that working with Medlin is easy.

3. We make sure the job is done the right way. We take full responsibility for the projects we integrate. If issues arise, the buck stops with us. We don’t pass off blame to other providers, and we don’t stop until things are working the way they’re meant to.

About Us

Medlin Communications started in 1986, when Jay Medlin first launched his business as an independent contractor.

In those early days, Jay installed phones, cabling, and paging systems for several local technology companies. He always did so with the mentality that doing the job right mattered, and he wouldn’t stop until things worked the way they were expected to – an approach that his customers appreciated.

How does Medlin’s systems integration process work?


Each systems integrator will have a slightly different process for integration. And, of course, processes will vary slightly depending upon the systems and components being integrated.

At Medlin Communications, though, we have a proven “Triple A” process we use to get great results:

Assess. We comprehensively review your system infrastructure to understand potential system pain points and your business needs.

Advise. We present a roadmap toward the best solution, giving you multiple options based on your business needs.

Activate. We implement systems seamlessly, ensuring that all components are working and the job is done right.

We offer support options for systems after project completion, as well.

Our Process

If there’s one thing that customers praise us for at Medlin, it’s our ability to see a project through to every last detail.

From top to bottom, we deliver on our promises so that when we say it’s done, you can be sure we’ve helped set the stage for your customers to walk into one spectacular environment.

How do we do it? Our “AAA” Process.

Chicago Regions We Serve

We serve the following ZIP Codes:

 60007, 60018, 60068, 60106, 60131, 60176, 60601, 60602, 60603, 60604, 60605, 60606, 60607, 60608, 60609, 60610, 60611, 60612, 60613, 60614, 60615, 60616, 60617, 60618, 60619, 60620, 60621, 60622, 60623, 60624, 60625, 60626, 60628, 60629, 60630, 60631, 60632, 60633, 60634, 60636, 60637, 60638, 60639, 60640, 60641, 60642, 60643, 60644, 60645, 60646, 60647, 60649, 60651, 60652, 60653, 60654, 60655, 60656, 60657, 60659, 60660, 60661, 60706, 60707, 60714, 60804, 60827.

Don’t see your ZIP listed here? We also serve the broader Chicago area – get in touch to find out if we offer systems integration in your area.

We serve the following Chicago neighborhoods:

Albany Park, Andersonville, Avondale, Beverly, Boystown, Bridgeport
Bronzeville, Bucktown, Chinatown, Edgewater, Gold Coast, Humboldt Park, Hyde Park, Irving Park, Jefferson Park, Kenwood, Lakeview, Lincoln Park, Lincoln Square, Little Italy & University Village, Little Village, Logan Square, Loop, Magnificent Mile, North Center, North Park, Old Town, Pilsen, Portage Park, Pullman, River North, Rogers Park, Roscoe Village, South Loop, South Shore, Streeterville, Uptown, West Loop, West Ridge, West Town, Wicker Park / Bucktown, Wrigleyville

Don’t see your area listed here? We serve the broader Chicago area, too. Get in touch with us to find out if we can service your location.

Ready for Chicago Systems Integration You Can Trust?


It’s time to stop settling for systems that are subpar and leave your location lacking. With integration according to Medlin’s proven process, your facility will be functioning more efficiently and effectively than ever before.

With Medlin’s help, you can rethink your building systems and position your business for growth.

Get in touch with us for a free, no-pressure consultation today.