With the prevalence of attacks like denial of service, phishing, ransomware, and malware, your business needs a coordinated and strategic game plan to defend itself and reduce your risks of data breaches.
A data breach can negatively impact you financially and reputationally, and it could even be enough to derail your company. Without experienced IT staff members, you’re at a distinct disadvantage.
Keep reading to learn more about why an experienced IT staff is key to a healthy IT network.
The average price of a data breach in the U.S. last year was $9.44 million. That’s up 10% year-over-year. The same source notes that a cyberattack is launched every 39 seconds with an average of 2,200 incidents daily.
But you’re not in it alone. One line of defense is your company’s IT department, which oversees the installation and maintenance of software and hardware. Since the IT team needs to ensure your company’s infrastructure is safe, the people working in the department must have the right mix of skills. Cybercriminals continually push the boundaries, so IT professionals need to be up to the challenge of safeguarding corporate networks and thwarting cyberattacks.
The question is—do you have experienced IT staff members? You need IT professionals who know the ins and outs of IT best practices, including IT support experience. If you don’t have the in-house IT expertise or don’t have enough qualified professionals to meet your company’s needs adequately, managed service providers are your best option.
With an MSP, you’ll get:
Experienced IT staff members will have hands-on experience dealing with cybersecurity issues that can keep CIOs up at night. The risk profile in the cybersecurity space is significant, so having an experienced IT staff can make a big difference in preventing cyberattacks that lead to data breaches.
Professional staff will know about best practices and the latest threats, understand how to use the latest technologies, and more. You’ll want an experienced IT staff to help manage and oversee things like hardware and software installation and maintenance, data backups to secure files, and document sharing. Skilled IT staff will also put a disaster recovery plan in place to protect your company’s data.
Simply implementing technology isn’t enough to drive efficiency and productivity. Another reason an experienced IT staff matters is that IT workers with expertise under their belts will be more efficient. Having the wrong solutions can even hamper efficiency and cause more problems than they resolve. It’s essential to ensure that you have the right people in the right positions when it comes to choosing the technology, sorting out technical issues, and ensuring software, hardware, and networks are in good working order so that your company’s operations aren’t bogged down.
When your business is running like a well-oiled machine, efficiency will rise, leading to more productivity as well.
You’re missing out if you don’t have IT workers with IT support or MSP experience. But you can remedy that by considering managed service providers. Ensure you do the proper research, however, to find the right service provider for your business. Here are some questions to ask:
The goal should be to ask any questions on your mind. Don’t settle for responses that are unclear or evasive. You need the right information to make informed decisions.
Having an experienced IT staff means you’ll have some peace of mind. If there’s a problem, for instance, with hardware or software, your IT workers can help to minimize downtime and get things up and running as soon as possible.
Unplanned downtime can cause many issues. If your systems are offline, your workers might even be unable to work. You’ll be paying them even though they can’t perform the responsibilities you hired them for, and you’ll also risk disappointing customers who might wait hours or longer to get what they want. All of these negative issues will harm your company’s bottom line.
If you don’t have the in-house talent or outsource to an MSP with experienced IT workers, even minor problems can become significant issues in your business operating correctly. Getting the help you need on the IT front means you won’t have to fret over rolling out, managing, and troubleshooting tech issues. It gives your workers space to focus on their core duties.
Speaking of downtime, did you know that unplanned downtime can cost about $5,600 per minute? An experienced IT staff will help minimize downtime and get you back online relatively quickly if something goes wrong. This means your employees will be able to serve customers and get back to work. Addressing the unplanned downtime issue also means your revenue will go up. Don’t underestimate the value that an IT department can offer your business.
Our team has experience serving many industries, including manufacturing, retail, healthcare, education, and financial services. Learn more below.
Choosing the right managed service provider (MSP) for your business can be a difficult decision. It’s important to thoroughly research each company and have the right questions to ask a managed service provider to ensure you’re making an informed choice. Here are some essential steps to consider:
Whether you don’t have an IT team or you don’t have enough IT workers, Medlin Communications can help. Headquartered in Chicago, Illinois, we’re a systems integrator that has served thousands of clients across the U.S. since 1989. At Medlin, we strive to offer clients the most efficiently managed IT support. Whether you’re operating a small business or a large enterprise, we can help you maintain your operations.
Our managed service provider program connects your network infrastructure with the latest technology and support services. Going this route will also be a more cost-effective strategy than adding experienced IT pros to your in-house team.
If you’re unsure what option to choose, an IT consulting session might be what you need. Get in touch with us to see how we can help your business.
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