According to the Gartner IT glossary, systems integration is the “process of creating a complex information system that may include designing or building a customized architecture or application, integrating it with new or existing hardware, packaged and custom software, and communications.”
Read that five times fast. Do you understand what systems integration is? I don’t blame you if you don’t.
Systems integration is a broad concept that covers a lot of different systems over many different industries. But it’s also vitally important if you want to make sure your business is running as efficiently as it can be.
Picture a bubble map in your mind with a different bubble for all of the different systems in your office. One for the security system, another for your internet, a third for your phone systems and so on and so forth. When each bubble floats around untethered to any other system and with no support structure, your business can develop problems like increased downtime or lower productivity. Systems integration ties each bubble to each other so that all systems can work together for a more efficient infrastructure.
Let’s take a look at five reasons why systems integration matters.
Systems integration takes data from all of your office systems, like VoIP, wireless internet, etc., and brings it all together into one easy-to-use system. Now you can track all of the data across the different channels your office uses in one place.
Using just one system also means less time spent transferring data between systems and a reduced risk of data corruption due to transfer. All employees can access the data within the system, meaning increased data collaboration and increased innovation. Instead of wasting time going into several different systems to retrieve your client data, everything you need is right in front of you.
Because data won’t have to be exported or imported, you’ll reduce the risk of human administrative error.
When your office chooses system integration, you’ll benefit from increased productivity. Because your systems are meant to work together, you won’t have to worry about changing settings on your wireless network shutting down your VoIP system. This means less system downtime and more time spent working.
Employees will be able to access each other remotely with higher call quality, leading to easier collaboration across locations or work-from-home employees. When your employees have an easier time collaborating, innovation within the office will increase without the distraction of dropped calls or poor video chat quality.
Easier System Administration
With systems integration, your administrator won’t have to waste time chasing down different vendors for IT support or emergency help with a downed system. When all your systems are integrated, just one vendor will be familiar with and responsible for your office systems.
Users can make changes through one screen, avoiding any issues that come from running several systems simultaneously.
When your administrative staff only has to be trained to use one program, your business will save the time and money you would have spent training employees to use multiple different systems.
Installation and Maintenance Savings
Picture all of the work you did when you first had your current systems installed into your office. You had one vendor for the audio/visual systems, another for the phone systems, a third for the internet, and still another for the security system.
This means at least four separate installation bills to four separate vendors.
With systems integration, you’ll receive cost savings by only paying one vendor for the installation of all of your office systems. You’ll also save money when it comes to the routine maintenance of your office network. Instead of tracking down different vendors for different systems who may have different office-call fees, you’ll only need one vendor to service all of your office systems.
More Secure System
When installing surveillance cameras or IT network protections, it’s hard to avoid blind spots. Even installers with the best of intentions can easily miss a vulnerability. The risk of human error is multiplied when security is integrated into each system separately.
With systems integration, your security will be comprehensive. One consistent security setup will cover all of the systems in your office building. You can even integrate surveillance cameras into the system to provide physical protection while also introducing digital data protections.
Systems integration allows you to provide comprehensive integrated security systems that covers your entire office, instead of having small separate security for different pieces of your office network puzzle.
Interested in Integrating Your Office Systems?
Systems integration has benefits far beyond the five listed here. If you’re ready to boost your business, contact Medlin Communications today.
Our comprehensive overview of your system allows us to become your trusted systems integrator and partner – empowering you to select and install the right technology solutions. Take a look at our free systems assessment to see how your systems hold up and what Medlin can do for you.
Or if you’d prefer to get on the phone with a Medlin associate, call us at 1-800-4-MEDLIN today.