Successful businesses rely on IT teams to keep systems running properly and secure networks. However, this isn’t always the case, and often companies experience issues such as cyberattacks, hardware malfunctions, and data loss. In cases like these, hiring an outsourced IT support service is worth considering. But how can you tell if outsourced IT services are suitable for your company?
Continue reading to learn more, including why you might need IT support services over an intern team and what signs may point you toward making the change sooner rather than later.
An outsourced IT support service takes care of all your IT needs. From operating systems to network security, third-party services maintain all aspects of your business. This allows you to focus on the core of your company without worrying about whether your hardware is up-to-date or if you’re susceptible to cyberattacks.
Other services provided by outsourced IT support include, but are not limited to:
- Software development
- Disaster recovery planning
- Application development
- Network security management
- Managed IT services
- Project management
- Storage solutions
Outsourced IT support has pros and cons, but the advantages far outweigh the drawbacks. For example, consider your company’s security. On the one hand, outsourced IT support puts your business’ safety in the hands of an individual outside your control. However, established service providers can be trusted to keep your information safe and secure. Be sure to learn as much about potential providers as possible to make the best decision.
So long as you’ve determined that a chosen service provider has excellent communication and you don’t mind relinquishing a majority of control to them, your operations are sure to flourish.
There is much to consider before hiring a managed IT service. Read here to gain a better understanding of the outsourcing process.
There’s nothing wrong with using an in-house IT team to manage network security and critical company data, but your current operations could improve astronomically by utilizing outsourced IT support. If you’re uncertain about converting from an internal support team to an external provider, here are some significant advantages of doing so:
- Consistent Updates: You don’t ever have to worry about updating systems with IT services, as they regularly stay up to date for you.
- Cost Effective: Outsourced IT services save companies money on employee salaries and benefits, office equipment, and costly mistakes.
- Greater Efficiency: You get what you pay for when you hire outsourced IT support, leading to increased efficiency, faster services, and quality results.
- Tighter Network Security: Outsourced IT support ensures that your network is constantly monitored daily to better detect signs of threats and work to keep security tight.
- Less Chance of Data Loss: Losing vital information can be detrimental to a thriving business, but having a dedicated team that excels in data protection reduces the risk of this happening.
- Peace of Mind: The relief of knowing your company is being taken care of can be enough to hire outsourced IT support.
Understanding the advantages and differences of using outsourced IT support over internal teams helps you decide which is better for your business. However, some signs may indicate you need to utilize an outsourcing company.
If you frequently experience the following concerns, it might be time to use IT infrastructure outsourcing.
Even with the most secure network, cyberattacks can happen, which doesn’t necessarily reflect poorly on your internal IT team. However, if you’ve experienced several successful hacks in quick succession, this is a clear sign that something is wrong. To prevent these assaults on your network from continuing, consider using outsourced IT services.
Your internal security is only as effective as your team, so when employees lack the sufficient skills or experience needed to protect your business, problems are bound to arise. Training in-house staff can be tedious, but external services provide your business with a qualified team that is prepared for any situation.
When things get expensive, and you need to cut costs, outsourcing your IT department is an excellent way to reduce spending. It is cheaper to pay for a service than to employ your own, so if your company is over budget, it may be time to convert to an external provider.
Technology constantly evolves, requiring companies to stay updated with the fastest and latest hardware. Old, slow, and outdated tech simply won’t be able to keep up with your business needs. Knowing when to update your current tech can be tricky, but professional IT services can ensure everything is kept at peak performance.
Fast-growing companies often struggle to maintain an adequate amount of internal IT members, which leads to holes in security and overworked employees. If your business is growing faster than you can keep up with it, you may want to hire an outsourced IT support service.
Systems that fail regularly cost businesses money and productivity. Outages are bound to occur occasionally, but it’s time for a change when they occur constantly. Use outsourced IT services to avoid frustrated employees and ensure your operations run smoothly.
As Chicago’s top-managed service provider, Medlin Communications always aims to provide its customers with outstanding and effective IT support. We assist companies of every size with desktop IT support, server support, and consulting. Having been in the industry since 1989, our decades of experience have created a team of talented individuals that are intent on helping you reach your business goals in record time.
If you’re ready to contact a trustworthy and experienced provider to act as your outsourced IT support system, give us a call—we’re prepared to help.