Who We Are

Over 30 years of doing things right, the first time.

Medlin Communications started in 1986, when Jay Medlin first launched his business as an independent contractor.

In those early days, Jay installed phones, cabling, and paging systems for several local technology companies. He always did so with the mentality that doing the job right mattered, and he wouldn’t stop until things worked the way they were expected to – an approach that his customers appreciated.

The company grew on a referral basis from jobs well done, and in 1989, Medlin Communications incorporated and began to operate as a full-service interconnect company, providing products and commercial systems integrator services directly to small-to-medium sized business customers in the Chicagoland area.

As time progressed, Medlin Communications continued to add manufacturer relationships to broaden the scope of products and services offered to customers while maintaining a core commitment to quality. In 1996, we signed on with Lucent Technologies/Avaya to offer our flagship voice platform. Soon after, we expanded our product lines to include brands like Toshiba, Xorcom, Adtran, and Axis, and many others.

Today, Medlin Communications is a leading commercial systems integrator and boasts an inside staff of professionals with more than 100 years’ combined experience in the telecommunications industry and has served over 3,000 customers nationwide.

We’ve grown over the years, but we still treat each job with the same intentional, detail-oriented approach that ensures things are done right, the first time. We don’t cut corners, and we don’t make excuses. We just do the job the right way so that your systems work.


What We Believe In

Our company is built on these values. They’re what allow us to serve our clients well, and to ensure jobs are done right.

We show our customers and our employees the respect they deserve and honor them with work and communication that reflects that.

We do what we say we’re going to do, every time. We never overpromise and under-deliver. We’re always honest, helpful, and as clear as possible.

We believe in the value of relationships and giving back. We build connections on our teams, with our customers, and in our networks that accomplish more than any individual could.

We value hard work. We don’t cut corners, we don’t make excuses, and we don’t give up in the face of obstacles. We put in the effort until it’s done the right way.


How We Can Serve you

We believe that our story and our values allow us to serve our customers with excellence. If you’re ready to work with a commercial systems integrator you can trust, get in touch. From small-to-medium-sized businesses, to enterprise and national brands, we have proven experience implementing solutions that drive businesses toward success.

If you’re ready for systems that work and a job done the right way, let’s talk.