Desktop IT Support in Chicago
A managed service provider should effectively maintain your organization’s desktop computers. Medlin’s industry-leading technology ensures our Chicago IT support services can help keep your computer operations in order.
We Offer the Best Chicago IT Support
Medlin Communications is a trusted IT service professional who will be there with a solution when your network infrastructure encounters issues. Whether you operate a small business or a robust enterprise, your business can get the best tech support when you consult with us.
We want to create a lasting relationship with your business.
If your company needs next-level IT network solutions, we’re your trusted provider.
Desktop Support
As part of our managed services, we offer desktop computer support. We employ highly qualified desktop support specialists to oversee parts of your business’s network infrastructure. You can guarantee efficient operations with the help of a technician who can remotely connect with your front-end users to troubleshoot software issues.
Medlin’s desktop support services include many benefits.
Real-Time Support
Your organization can reap the benefits of a remote desktop support service ready to assist you 24/7. Our technicians offer remote desktop management that seamlessly connects with PCs in your organization’s network to perform tasks such as the following:
- Proactive Monitoring
- Software Repair and Installation
- Application Installation
- Patch Implementation
Our desktop support experts can connect with your employees in a split second when your network’s issues become too much for in-house help desk support to handle. These specialists use their interpersonal skills to effectively connect with users via phone or chat and lead them through the necessary problem-solving steps.
Helpful Resources
We know that efficient desktop support isn’t just about leading clients to the proper network solutions, but equipping them with the resources to remain successful. Medlin’s fully managed desktop support services direct clients to sufficient resources for help with software applications like:
- Microsoft
- Apple
- LinkedIn Learning
- And other KnowledgeBase articles
Up-to-Date Software
Your organization’s desktop computers can’t run properly without regular software updates. However, we understand that managing your business’s operations can be demanding, which makes it easier to overlook when your device’s software needs updating.
Medlin’s desktop support services help our clients avoid the grueling disaster recovery process by installing regular software and patch updates that equip your devices with the latest software. You won’t have to stop operations and waste valuable time and money. Additionally, your employees can rest easy knowing that their work devices will run smoothly.
Medlin: Your Industry Leader for Chicago Managed IT Support Services
We don’t take our status as a leading managed services provider lightly. With the over 100 years of combined experience our trusted team brings to our clients, we have the resources to deliver the proper technological solutions. We’re one of the companies in Chicago that value transparency and dependability, and we’re more than flexible to meet your business’s unique needs—just ask our clients.